Conflict Consultant
Tweet Preparing for Difficult Conversations–ONE Tip for Having a Successful Conversation (even if you don’t win) Most blogs and books on preparing for difficult conversations focus on the DOing parts of preparation. But, while it’s important to know the when, where, why and who for the conversation, that’s only one small part of preparation. There […]
Tweet Difficult Conversations: Top 7 Mistakes That Cause You to Mishandle a Conversation Okay, you are facing a difficult conversation and you want to “get it right” or at least get close to success. There are things you can do to help yourself and then there are the classic mistakes we all make. These mistakes […]
Tweet Top 10 Signs You Have the Confidence to Handle a Difficult Conversation Being confident about having a difficult conversation is a state of mind. Here are ten signs that you have both the confidence and the right attitude to handle most difficult conversations. You believe that there’s nothing wrong with conflict You believe that […]
Tweet Difficult Conversations: 7 Warning Signs You are Afraid of Difficult Conversations Are you afraid of have that difficult conversation? You know, the one where you have to deliver bad news or confront someone who you feel has betrayed you, you have to take someone off a project or fire them or reprimand them, or […]
Tweet Workplace Conflict: Handling a Difficult Conversation This is an interesting article on handling difficult conversations. While the advice is helpful, I think it missed the essential point: that the person initiating the difficult conversation has to be fully prepared. Here’s what I mean. I was privileged to have talk with a client (Kim) who […]
