There’s No Coddling in Business!

Bullying, gratitude

Tweet There’s No Coddling in Business! In my five part model on workplace conflict issues including bullying and abrasive behaviors, I identified one category of possible bullying: the Manipulative Leader (ML). ML’s withhold praise, gratitude, or supportive empathetic comments. This is so common that it seems the workplace ranks “dead last” among the places people […]

Workplace Conflict & Company Culture – Beyond the “Top Leaders” Analysis

workplace conflict, company culture, structure

Tweet Workplace Conflict & Company Culture – Beyond the “Top Leaders” Analysis Most of you know my position on workplace conflict issues— “It’s the System”— and by that I mean much of the problem with workplace conflict stems from the company culture and how that culture trickles down to the employees. But what about when […]

Empathy as a Tool for Dealing with a Person Who is Causing you Conflict

Empathy

Tweet Empathy as a Tool for Dealing with a Person Who is Causing you Conflict Have you ever used empathy at work with a person who was abrasive or abusive to help resolve the situation? If so you are not alone. In this Wall Street Journal article, written in 2009 but as timely today as […]

Bullying at Work…or Strategic Aggression?

Bullying

Tweet Bullying at Work: It Feels Like He’s Out to Get Me That guy picking on you at work, harassing you in front of your colleagues, belittling your work…he’s out to get you.  You just know it.  You’ve felt the dread building up inside of you for a long time and now the dread is […]

Organizational Charts: Who’s the Boss?

organizational charts

Tweet Organizational Charts Clarify Roles It is amazing, but something as simple as an Organizational (Org) Chart can help you reduce workplace conflicts because a great deal of conflict comes from not knowing who does what. Org charts clarify roles and responsibilities. You can define where the buck stops, so to speak. You can assign […]